Jul 27, 2020
60Hertz deploys its mobile O&M software – equipped with new language capabilities – to Africa and Southeast Asia
60Hertz isn’t resting on the early success of its mobile app designed to improve operations and maintenance (O&M) for remote Alaska microgrids. The company is now expanding into South America and just closed its first customer in sub-Saharan Africa.
In the meantime, 60Hertz has taken crucial lessons from the first two years of operations and used that information to make major software improvements, further innovating ways in which language, cultural differences and the human-machine interface is handled, particularly for users with limited technical training and important responsibilities.
60Hertz CEO and co-founder Piper Foster Wilder told HOMER Energy by UL, “We’ve spent 250 hours of field research and job shadowing talking to people in multiple countries and sectors and will continue to do so. The closer we get to our customers, the easier it is to provide something meaningful to them.”
Read the full article on Homer Microgrid News.